Questions & Answers
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About Shezura
What is Shezura?
Shezura is a premium impression perfume brand that offers high-quality 99% close impressions of luxury fragrances with long-lasting performance of 12+ hours at an affordable price.
Are your perfumes original?
Shezura creates impressions of famous perfumes, not the originals. Our fragrances are inspired by designer brands but are crafted with high-quality ingredients for an authentic experience.
How long do your perfumes last?
Our perfumes are formulated for long-lasting performance and can last up to 12+ hours, depending on skin type, weather conditions, and application.
Orders & Payments
How can I place an order?
You can place an order directly on our website. Simply:
- Browse your favorite perfumes.
- Add them to your cart.
- Proceed to checkout and enter your details.
- Make a payment, and your order will be processed.
What payment methods do you accept?
We accept:
✅ Credit/Debit Cards
✅ Bank Transfers
✅ Cash on Delivery (COD) (if available in your area)
Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. Once the order is processed, cancellations may not be possible.
Shipping & Delivery
Do you offer nationwide delivery?
Yes, we deliver all over Pakistan. Shipping charges may vary depending on your location.
How long does shipping take?
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days (Available in major cities)
How can I track my order?
Once your order is shipped, we will send you a tracking number via SMS, Email or WhatsApp. You can use this to track your order status.
Returns & Refunds
What is your return and refund policy?
We accept returns and refunds in the following cases:
✅ Damaged or defective product (must report within 7 days of delivery)
✅ Incorrect product received
- The product must be unused and in its original packaging.
- Refunds are processed within 5-10 business days after approval.
- We do not accept returns for opened or used products due to hygiene reasons.
For refund requests, contact our customer service at [+92-3091890011].
Perfume Quality & Ingredients
What ingredients do you use in your perfumes?
We use high-quality essential oils, aroma compounds, and alcohol to create long-lasting perfumes.
Are your perfumes safe to use?
Yes! Our perfumes are IFRA-compliant and made using skin-friendly ingredients. However, if you have sensitive skin, we recommend a patch test before regular use.
Do your perfumes contain alcohol?
Yes, like most perfumes, our fragrances contain perfume-grade alcohol, which helps in proper diffusion and longevity.
Contact & Support
How can I contact Shezura?
or any queries, feel free to reach out:
📧 Email: []
📞 Phone: [+92-3091890011]
🕒 Business Hours: [09:00 Am - 5:00 PM, Mon to Sat]